Timeline for Returns
If you are not completely satisfied with our product, you may return the item for a full refund of the purchased price. Returns must be made within 2 weeks of the purchase date accompanied with the receipt.
Guarantee of Defects
Your purchase is guaranteed from defects for the product under normal wear and tear and/or defects on the original workmanship for 6 months upon receipt of product. If you need repairs, send us an email at: susanne@crystalpeak.com or return the item along with a letter explaining the type of repair to:
Crystal Peak Creations
6854 Oak Valley Drive
Colorado Springs, CO 80919
Here's the refund process:
Pay back by the original method of payment Check, money order or credit card, and in some cases, merchandise credit
Returns without a receipt:
We will issue you a merchandise credit for the current selling price upon review.
Methods of shipping UPS Ground, UPS Overnight, FEDEX Ground, FEDEX Overnight
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© 2008 Crystal Peak Creations
Colorado Springs, CO 80919 ยท susanne@crystalpeak.com